Privacy Policy

Last Updated: January 13, 2026

1. Information We Collect

CartFlow collects the following information to provide cart recovery services:

• Customer email addresses from abandoned checkouts
• Customer names for email personalization
• Cart contents and values
• Store information (domain, settings)

2. How We Use Your Information

We use collected information solely to:

• Send automated cart recovery emails
• Track email delivery and recovery rates
• Provide analytics to merchants
• Improve our service

3. Data Storage and Security

Your data is:

• Encrypted in transit (HTTPS)
• Stored securely in encrypted databases
• Retained for 30 days after cart abandonment
• Never sold to third parties

4. Customer Rights

Customers can:

• Unsubscribe from emails at any time via links in all emails
• Request data deletion by contacting support

5. Third-Party Services

CartFlow uses:

• Resend for email delivery
• Stripe for payment processing
• DigitalOcean for hosting

6. Changes to Privacy Policy

We may update this policy and will notify merchants of significant changes.

7. Contact

For privacy questions or requests: loucifk@pm.me